Overview /

Dashboard

JR
Jamie Rivera Signed in
Active incidents 7 Down 12% vs last week
Open Sev0/1 2 One new Sev1 overnight
Automation coverage 68% +4% this quarter
MTTR rolling 30d 41m -6m week over week

Live signals

Rolling telemetry view across our critical workloads (updated 2 minutes ago).

Latency P95: 112 ms Availability: 99.982% Active responders: 42
Service Health Change summary Owning team
Northwind Checkout CRITICAL +8% error rate vs baseline (3 min) Commerce Ops
Contoso Auth Broker MEDIUM Login P95 trending +220 ms Identity Platform
Fabric Telemetry LOW Backfill completed, queues nominal Telemetry Core
Azure Event Bus HIGH West Europe routing degraded - under mitigation Messaging

Strategic initiatives

Programs underway to harden posture and reduce incident load.

Regional failover simulation

Coordinated run across EU clusters to validate blue/green policies and manual recovery playbooks.

Owner: Resilience Guild Status: Execution window open Target: Oct 21

Telemetry contract hardening

Backfill missing resource tags and enforce schema validation for ingestion pipelines.

Owner: Observability Platform Status: In review with teams Target: Oct 25

ICM triage assistant rollout

Pilot LLM-based copilot to summarize incident threads and recommend fastest mitigations.

Owner: Automation Strike Team Status: Pilot flighting Target: Nov 4

Action queue

Operational follow-ups tracked for the current rotation.

Publish weekly health note

Aggregate outage narratives and risk callouts for executive briefing.

Owner: Duty Manager ETA: Today 16:00

Confirm DR drill staffing

Verify responders signed up for the November 3 west coast failover exercise.

Owner: On-call Programs ETA: Due tomorrow

Close Sev1 #4189231

Ensure closure checklist complete, postmortem scheduled, and customer comms sent.

Owner: Incident Commander ETA: Pending validation